Privacy and Terms Notice

 

What Data We Collect

To enhance your experience, we collect various types of data.

1. Personal Data

When using our Service, you may provide:

Email Address (for customer support & updates)
Phone Number (for quick customer support)
First & Last Name (for account security)
Cookies & Tracking Data (for performance monitoring)
Usage Data

Additionally, we track:

Your IP Address & Location Data
Device Information & Browser Type
Time Spent on Pages & Click Patterns
User Preferences for Better Streaming
Cookies & Tracking Technologies

To improve performance, we use cookies, beacons, and tracking scripts to:

✅ Optimize your streaming experience
✅ Provide personalized content
✅ Enhance security and fraud detection

You can disable cookies in your browser settings, but some features may be affected.

2. Why We Collect Your Data

We use your information to:

✔ Ensure smooth streaming
✔ Improve platform performance
✔ Enhance security against cyber threats
✔ Provide timely customer support
✔ Comply with legal obligations

We do not sell or share your personal data with third-party advertisers.

3. How We Store & Transfer Data

Your personal data is stored securely on encrypted servers, which may be located outside your country, including in the United Kingdom. Our strict security protocols ensure that your data remains protected.

🔹 For more details about GDPR compliance, visit GDPR.eu.

4. Data Sharing & Legal Requirements

We may disclose your personal data only when necessary, such as:

To comply with legal requests
To protect Gotham TV against fraud or security threats
To provide necessary support services
Your privacy is our priority. Any data shared will be done securely and in compliance with privacy laws.

5. Security Measures to Protect Your Data

We implement high-level encryption, firewalls, and monitoring systems to protect your personal information. However, while we take every precaution, no method of data transmission is 100% secure.

To enhance your security, we recommend:

🔹 Using strong passwords
🔹 Enabling two-factor authentication
🔹 Avoiding public Wi-Fi for your subscription access

📌 For security best practices, visit Cybersecurity & Infrastructure Agency (CISA).

6. Third-Party Links & Services

While using Gotham TV, you may come across links to third-party websites. These external sites have their own privacy policies, which we encourage you to review separately.

We are not responsible for the data practices of these third-party platforms.

7. Children’s Privacy Protection

Gotham TV is not intended for individuals under 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with their information, contact us immediately.

📧 Email: support@gothamtv.net

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be:

✅ Published on this page
✅ Communicated via email to registered users
✅ Announced on our website homepage

We recommend checking this page frequently to stay informed.

9. Contact Us for Privacy Concerns

If you have any questions regarding this Privacy Policy, reach out to us:

📩 Email: support@gothamtv.net
💬 Live Chat: Telegram

 

Refund Policy

At Gotham TV, we work hard to provide you with the best streaming experience. Please read our refund policy carefully before making a purchase.

1. Free Trial

We offer a Free Trial so you can test our service before subscribing. This way, you can ensure compatibility with your device and internet connection.

2. Refunds

Once your subscription is activated and account details are delivered, all sales are final.

Refunds will only be issued if we are unable to provide you with a working subscription (e.g., your account is not delivered or the service does not start at all).

We do not provide refunds due to internet issues, device or player incompatibility, or channel changes, as these are beyond our control.

3. How to Request a Refund

If you believe you are eligible for a refund, please contact us at:

📩 support@gothamtv.net

Our team will review your request and get back to you within 24 hours.